Your Order

Making a Purchase

Making a purchase could not be easier. Simply browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. Payment is taken once the order is taken and in the event of a product being out of stock you will be contact with 24 working hours. You may send your credit card information via phone, or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Guarantee of Quality

We guarantee your satisfaction, which is why all of our products come with a 28 day no quibble guarantee.

Tax Charges

All Prices include VAT

Credit Card Security

Your Credit/Debit card method of payment is important to us at Peregrine Clothing particularly the protection of information supplied. That is why we use HSBC for our secure 128-bit encrypted payment area. We can assure you that no card details are held or maintained at our premises when you shop using our online shopping basket.

Shipping

Where do we ship to?

We ship to America, Europe, Australasia and Asia

Delivery schedule

UK DPD 1-3 working days (with text & email notification)
Europe DPD 1-4 working days (with text & email notification)
International Royal Mail Air Sure (signed for) 2-7 Business days

Back Orders

If your item is not in stock, we will contact you with an alternative option. You will always be emailed with the option to cancel your order if you would rather not wait.

Returns

Returns Policy

You have 14 days to return a product to us, providing it is unused and in a saleable condition** for a full refund. Where a product is faulty or damaged, we will refund the original delivery charge, but not when a product is simply unwanted. Please note all refunds are at the original pounds sterling price so we do not accept responsibility for any loss that may occur due to fluctuating foreign exchange rates. This policy does not affect your statutory rights relating to faulty goods or your right to cancel orders under the consumer protection (distance selling) regulation which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Please complete the Returns & Exchanges form which you can download here and enclose it with the returned item to:

Peregrine Clothing
16 Alma Vale Road,
Bristol,
BS8 2HY
United Kingdom

**Note: when trying on items of clothing, please ensure that you are not wearing perfume, make-up or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.